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Help us speed up the Recovery Navigator intake process

To help us prioritize immediate and emergency needs, and to help speed up our intake process, we kindly ask that you please complete our Marshall Fire Wind Event Screening Form as soon as possible.

The Navigating Disaster for Boulder County program is dedicated to helping the people of Boulder County experience relief from disasters. You have enough to worry about. Let us guide you through the process of recovery. We’ll help you cut through the red tape to get the resources you need after a disaster.

Whether you lost your home, suffered smoke or wind damage, or have some other ongoing need related to the Marshall Fire, the Navigating Disaster for Boulder County program wants to connect with you and see how they can help.

The Recovery Navigator Program began on July 25, 2022

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RECOVERY NAVIGATORS

Recovery Navigators work one-on-one with individuals and families to provide a broad array of support, including:

  • access to funding for rebuilding
  • access to funding for unmet needs, such as:
    • rent or mortgage assistance
    • eviction prevention assistance
    • childcare
    • child support
    • communications and technology (computers, internet, mobile phone)
    • transportation (auto payment, insurance, non-cosmetic repairs)
    • medical bills
    • utility bills (electric/gas)
    • renter’s insurance
    • homeowner’s insurance
    • HOA fees
    • legal services (non-criminal, eviction, foreclosure, family)
    • cremation, burial, and funeral services
    • car repair
    • mental or behavioral health needs
    • appliances and furniture
    • tools of trade
    • other needs may also be considered
  • connections with local jurisdiction building departments
  • access to additional resources from area nonprofits
  • help developing individualized recovery plans
  • providing referrals to legal and insurance claims advisors
  • comprehensive recovery planning resources
  • mental health services

NOTE: If you’re planning on rebuilding, you can reach out to Recovery Navigators before you have applied/received a building permit, however they can only help you apply for rebuilding funds after the permit process has been started.

make an appointment

Recovery Navigators provide confidential, personalized services for Marshall Fire survivors by appointment only, Monday-Friday from 9 a.m. to 5 p.m., either virtually or in person at 357 McCaslin Blvd, Suite 115-B, Louisville.

Call 303-446-7782 or email: NavigatingDisasterBOCO@lfsrm.org

Note: A Recovery Navigator will contact you after you leave a message; it may take up to two weeks for a response while we get through the current backlog of calls. We appreciate everyone’s patience and understanding.

REBUILDING FUNDS

roof builder

Recovery navigators can help connect residents with available rebuilding funds for fire-destroyed homes allocated by state, federal and philanthropic sources (note: funding from these resources for wind damage is not currently available). Currently, the only funds available for rebuilding are funds allocated by the Community Foundation of Boulder County. As other funding sources become available, they will use the same application and documentation.

The following documents are needed to access these funds:

  • Government issued identification, proof of ownership of the property current and back to the date of the state declared disaster (e.g., title and/or property tax record)
  • Proof of residency in the property on the date of the state declared disaster (e.g., utility bills). Proof of income for adults in the home (e.g., pay stubs, bank statements showing pay deposits, social security/disability/retirement fund statements, or self-owned business account statements)
  • Home/hazard insurance claim/disbursement letter/check (if a federally declared disaster) FEMA award/denial letter and disbursement statement
  • (If a federally declared disaster, and applicable) SBA award/denial letter and disbursement statement
  • Documentation of any other loans/grants/gifts received as financial assistance for rebuilding of the home
  • Documentation of rebuilding or repair cost estimates received from contractors

frequently asked questions

How much does it cost to utilize the Recovery Navigator services?

Nothing. This service is free.

Do I have to have an appointment to see a Recovery Navigator or can I just walk-in?

Walk-in service is not available yet. You must have an appointment to speak to a Recovery Navigator.

How long are the appointment times with a Recovery Navigator?

The average appointment with a Navigator is about an hour.

How often can I meet with my Recovery Navigator?

As often and for as long as needed to help you get through your recovery?

If I am rebuilding, do I have to have a building permit in order to schedule an appointment with a Recovery Navigator?

No. A permit is not required to schedule an appointment.  However, if you are planning to apply for Community Foundation rebuilding funds, you will need to be in the permit application process in order to access those funds.

What took so long to set up the Navigating Disaster program?

In most disasters, traditional Disaster Case Management services are not available for close to a year post-event. In the case of the Marshall Fire, Boulder County and the Community Foundation of Boulder County decided to partner and fund these services outside of typical funding streams and timelines.

About Us

The Navigating Disaster for Boulder County program is funded by Boulder County and the Community Foundation of Boulder County’s Boulder County Wildfire Fund. Boulder County is partnering with Lutheran Family Services Rocky Mountains (LFSRM) on the administration of the program. LFSRM has implemented broad-based disaster recovery efforts to assist those affected by fires and other disasters in Colorado, since 1997. Other partners include 211 Mile-High United Way Help Center, the United Methodist Committee on Relief and the City of Louisville who is donating the initial space for the Recovery Navigators.

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Our Partners

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City of Louisville Logo
UMCOR Logo
Lutheran Family Services Logo
Marshall ROC logo
211 Logo
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